Air Conditioning Repairs
Air Conditioning Repairs are conducted by experienced and licensed technicians who can repair all types of AC units including split systems, bulkhead & ducted systems, evaporative coolers & commercial installations.
We start with a preliminary over-the-phone analysis to provide you with a fixed, upfront quote for a comprehensive diagnosis and air conditioning repair. We will ask for the type of air conditioning system – ducted or split system – along with the brand and model. You can easily find this identification data on the badge located on the front or side of the outdoor unit. If you have a split system, it is sometimes found at the bottom or side of the indoor unit.
Every air conditioning repair we perform is backed by 30+ years of experience, quality workmanship and great customer service. Plus, we have hundreds of five-star Google reviews. To get started, simply give us a call on on 1300 1 READY or by filling out the enquiry form at the top of this page
Symptoms You Might Be Experiencing
Indicators You Need An Air Conditioning Repair
Are you experiencing any of these three common symptoms? If so, you may need an air conditioning repair service call. These include:
- Not producing hot or cold air,
- Only recirculating air, and/or
- A communication fault between the controller and unit.
In addition, there are a variety of other possible causes for an air conditioner running at a lower capacity or not producing hot/cold air, such as a blockage or a blown PC board needing to be replaced. Rest assured, one of our knowledgeable technicians can easily diagnose and fix any problem you might be having.
How The Air Conditioning Repair Process Works
Step 1: Preliminary Analysis & Discovery Call
When it comes to air conditioning repairs, we understand that it’s usually an urgent request. That’s why we leave gaps in our schedules to fit you in as quickly as possible without having you wait for weeks on end for a diagnosis. Living in comfort is something you deserve, so we take these calls seriously and treat them with a sense of urgency.
We don’t diagnose over the phone—it’s simply not possible.
We caution you against receiving a diagnosis over the phone from other air conditioning repairers. Rather, we will conduct a preliminary analysis over the phone to determine the best course of action and make recommendations. For example, if your unit is too old to be worth repairing, we’ll tell you upfront and give you a free quote. Alternatively, if your unit is still under warranty, we might suggest that you contact the manufacturer to make a warranty claim and possibly get your air conditioner repaired free of charge.
At Ready, our customers come first. With that in mind, we always strive to provide the best possible solution for you.
Step 2: Booking your Repair Service Call
After our initial discussions and when it’s been determined that a service call is the ideal solution, we will book you in. We will let you know the booking time and then send you an email containing an upfront, all-inclusive quote.
Step 3: Carrying out the Repair Service Call
Our licensed technicians will send you a reminder as well as a text message when they are on their way.
A repair service call starts with a comprehensive analysis of the air conditioner to determine the cause of the breakdown. To begin, we shut off power to the air conditioner and do a master reset. We then reboot the air conditioner in an effort to recreate the fault you’re experiencing. We make sure that the controller is communicating to the indoor, and that the outdoor is responding and functioning correctly.
Once we have re-created the symptom, we dive deeper by opening up the outdoor unit to conduct a full diagnosis of pipe connections, potential gas leaks, electrical faults, and identify any broken parts.
In an ideal situation, we hope to diagnose and repair your air conditioner in one visit. However, if parts need to be replaced and we don’t have them in stock, we will order them and return to install them.
Step 4: Replacement Parts Process
In the event that replacement parts are required, we will provide you with a second quote for parts and installation. Once you accept the quote, we will order the parts and book you in for a site visit within 48 hours of receiving delivery. We will then return to install the replacement parts, ensuring that your air conditioner is completely repaired and functioning properly.
Risks Associated with Air Conditioning Repairs
Cautions We Raise with Our Customers
We believe in being upfront and transparent with our customers, which is why we always inform them of the risks associated with air conditioning repairs. Air conditioners can be very temperamental, and while repairs often work out, they are not guaranteed. Additionally, you may find that fixing one fault leads to another arising or fixing one part could cause another to malfunction. What’s more, you could end up spending more money on a faulty unit as repairs cannot guarantee that further faults will not occur. We share our experience and knowledge to help our customers make the most informed decision about what is best for them and their circumstances.
